Cities Could Use Your Tweets To Build Better Infrastructure | Co.Exist: World changing ideas and innovation
September 17, 2012 Leave a comment
Ariel Schwartz posted this over the weekend, discussing how IBM used posts on Facebook, Twitter, and other social media sites to create a vision of what people in India think about their transportation network and what officials can do about it. Their results show a variety of things, such as that people in different cities in India have different feelings about different transportation issues: people in Mumbai are more concerned about pollution, while people in Delhi are concerned about public transit. Although the survey was largely about negative concerns or stressors, it also showed that people in Bangalore and Delhi, for example, have a generally positive feeling about construction and infrastructure, possibly indicating that recent projects have done a good job of alleviating some transportation stress. Since people may be more likely to complain via twitter than to an elected official, this is a great way of harnessing people’s true feelings about transportation projects.